Please allow 1-2 business days for processing before your order is shipped.All Domestic orders are shipped USPS First Class Mail. Once processing is complete, shipping time will take 2-4 days depending on the final destination.
While most domestic shipments deliver within 3 business days from ordering, please allow up to 6 business days for delivery of your item as processing times and shipping times may vary.
Shipping address cannot be a P.O Box or APO/DPO/FPO
Kmbody collection is not responsible for unforeseen delays due to USPS Postal service.
We only authorize refunds for all products of the following:
- Product received is not as ordered (a different item sent)
- The garment cannot be worn due to a defect.
We will issue a pre-paid return shipping label, if the item is defective or damaged.
Please email us at firstname.lastname@example.org for an incorrect/defective item within 5 days of receiving your package (the day your product is marked as delivered).
If the item received is not according to your order, we will resend you the correct item or provide a full refund as per your decision.
- Returned items must be unworn and unwashed (free of any stains of makeup, deodorant, or wear)
- Returned items must have all tags attached to it and be in its original condition
Usps returns processing: refunds are processed within 1-3 business days and you will receive an email confirmation once your refund has been authorized and processed. Please allow an additional 5-10 business day for the refund to show up on your account
All refund recipients will receive and email confirmation for their records.